Your Dream Holiday Awaits

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, contact us for support, or sign up for our newsletter. This may include your name, email address, phone number, travel preferences, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, respond to your comments and questions, and communicate with you about products, services, and promotional offers.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted partners who assist us in operating our website and conducting business.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us using the information provided below.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or +1 (212) 847-6293.

Acceptance of Terms

By using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Service Description

Reliable Holiday Travel provides travel planning and booking services. We act as an intermediary between you and various travel suppliers including airlines, hotels, and tour operators.

Booking and Payment

All bookings are subject to availability and confirmation. Payment terms vary by service provider. You are responsible for ensuring all traveler information is accurate and complete.

Cancellations and Refunds

Cancellation policies vary by service provider and are specified at the time of booking. Some bookings may be non-refundable or subject to cancellation fees.

Limitation of Liability

We are not liable for any indirect, special, or consequential damages arising from your use of our services or any travel arrangements made through us.

Dispute Resolution

Any disputes arising from these terms will be resolved through binding arbitration in New York, NY, under the rules of the American Arbitration Association.

Digital Millennium Copyright Act Policy

Reliable Holiday Travel respects the intellectual property rights of others and expects our users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and its location on our website
• Your contact information, including address, telephone number, and email address
• A statement that you have a good faith belief that the disputed use is not authorized
• A statement that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner

Designated Agent

Please send DMCA notices to our designated agent at:

Email: [email protected]
Address: 487 Broadway Suite 1205, New York, NY 10013, USA

Counter-Notification

If you believe your content was removed in error, you may file a counter-notification with the same information requirements as specified in the DMCA.

General Data Protection Regulation Compliance

We are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable privacy laws.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent for marketing communications and cookies
• Contract performance for booking and travel services
• Legitimate interests for business operations and customer support
• Legal obligations for tax and regulatory compliance

Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of access - request copies of your personal data
• Right to rectification - request correction of inaccurate data
• Right to erasure - request deletion of your data
• Right to restrict processing - request limitation of data use
• Right to data portability - request transfer of your data
• Right to object - object to processing based on legitimate interests

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in our privacy policy or as required by law.

International Transfers

When we transfer your data outside the EU, we ensure appropriate safeguards are in place to protect your information.

Contact Our Data Protection Officer

For any GDPR-related inquiries, please contact our Data Protection Officer at [email protected].

Cookie Consent Management

We use cookies to enhance your browsing experience and provide personalized content. You can manage your cookie preferences below:

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

Essential Cookies (Required)

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Analytics Cookies

Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements and marketing content.

Marketing Cookies

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences.

Functional Cookies